Sitejabber verdict · build Seeking alternatives
15K searches/mo+24% ↑rising

Remote desktop tool to replace LogMeIn

Built for IT support teams and remote workers who need consistent remote access without frequent connection failures..

“183 reviews for LogMeIn, 1.6 stars: “This program is constantly frustrating, despite ensuring that the target computer is switched on it is frequently impossibl…”

The receipts — real demand

“183 reviews for LogMeIn, 1.6 stars: “This program is constantly frustrating, despite ensuring that the target computer is switched on it is frequently impossible to log in. The online suggestions are useless. Do not use this program. Find something beter””
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6.1 / 10 · demand score
Pain 8
Willingness to pay 6
Specificity 7
Audience 8
Competition 9

Why this is a gap

Surfaced from a high-intensity complaint with clear willingness to pay and a specific, reachable audience.

The market

IT support teams and remote workers suffering from LogMeIn's frequent connection failures (1.6-star reviews on 183 reviews is damning). No search volume data, but the review volume and consistent pain (frequent login failures despite device being on) suggest active, frustrated user base.

Competition & the opening

Category giants · 9/10

TeamViewer, AnyDesk, and Chrome Remote Desktop dominate (9/10 crowded), all with better reliability than LogMeIn's current reputation. The gap is a remote desktop tool that explicitly solves connection stability — faster reconnection, better handling of network transitions, clearer diagnostics — as primary value prop, not secondary feature.

What's hard to build

Feasibility unknown, but remote desktop requires low-latency P2P networking, robust NAT traversal, codec optimization for video/input, and deep OS integration (Windows, Mac, Linux). Incumbents have this solved at scale; matching their reliability while undercutting price requires either capital-efficient infrastructure or a narrow use case (e.g., IT-only, not consumer).

Why now

LogMeIn's reliability has cratered; 1.6-star reviews signal mass frustration and opportunity for a simpler, more stable competitor.

How you'd monetize

$9.99-19.99/mo SaaS per user