← all gaps

Category

Customer Support

138 validated customer support product ideas mined from real user pain across the web, ranked by demand score.

A POS deployment copilot that runs a live simulation of the full configured system against a checklist derived from the sales order and meeting transcripts before a single terminal goes live

Restaurant POS rollouts fail constantly and expensively and the pain is structural not accidental making it a repeatable B2B wedge

Capterra ↗
vs Teamwork Commerce, Verifone Central +4
Pain9
WTP8
Feas5
Moat5
Market6

A care documentation platform for skilled nursing and assisted living that natively includes bowel and wound tracking with photo-timestamping, ships with true SSO via SAML, and is priced and scoped sp

SNF operators are locked into EHR platforms with dangerous documentation gaps and no leverage to demand fixes, creating a highly motivated switcher base for a purpose-built alternative

Software Advice ↗
vs PointClickCare, MatrixCare +4
Pain8
WTP8
Feas6
Moat4
Market7

An AI nonfiction book platform built around source-document ingestion first: upload a full research corpus, the system extracts claims and evidence, then drafts chapters that are traceable back to spe

Nonfiction writers don't need a better text generator, they need a tool that treats their research as the actual content

AppSumo ↗
vs Elicit, Consensus +4
Pain8
WTP8
Feas4
Moat3
Market6

AI agent that watches support tickets and ops incidents in real time and auto-drafts SOPs, escalation trees, and routing rules, then routes them for one-click approval instead of waiting for a human t

Every ops team knows SOPs rot because no one has time to write them; catching the knowledge at resolution time is the only moment it actually gets done

Upwork ↗
vs Process Street, Trainual +4
Pain8
WTP8
Feas8
Moat3
Market7

A middleware layer that sits between your help desk KB and any AI chatbot, treating KB articles as the single source of truth and auto-propagating edits to bot context in real time

Every company that built a support bot pre-RAG is now manually babysitting it and this is the unsexy infrastructure problem nobody has cleanly solved

Reddit ↗
vs Salesforce Einstein Bots + Knowledge, Zendesk Answer Bot / Zendesk AI +4
Pain8
WTP7
Feas6
Moat3
Market7

Identity resolution middleware for PSA tools that silently merges contacts across email aliases, domains, and ticket sources into a single client timeline without touching existing workflows

MSPs and agencies lose client context every day at a cost that compounds with headcount, and no PSA vendor will fix it

TrustRadius ↗
vs HubSpot, Salesforce +4
Pain7
WTP7
Feas6
Moat4
Market6

Kubernetes operator that treats ConfigMaps and Secrets as first-class versioned artifacts with rollout, rollback, and garbage collection semantics mirroring Deployment/ReplicaSet lifecycle

Config drift and stale ConfigMaps silently break production clusters daily and no native primitive fixes it

GitHub ↗ 🔁 cross-validated
vs Helm, Argo CD / Flux +4
Pain7
WTP0
Feas8
Moat3
Market6

An AI support agent that trains itself exclusively on a company's own past resolved tickets and product changelog, so answers reflect actual institutional knowledge rather than generic LLM responses,

Every AI support tool sounds confident and wrong after a product update; make staleness visible and automatically self-correcting

Fiverr ↗
vs Intercom Fin, Zendesk AI +4
Pain8
WTP7
Feas0
Moat2
Market8

Practice management layer that sits on top of existing tools therapists already use and adds the missing self-scheduling, intake, and e-sign layer without forcing a full platform switch

Therapists hate switching platforms but desperately need one or two missing features, making a thin glue layer a far easier sale than a full replacement

AppSumo ↗
vs SimplePractice, TherapyNotes +4
Pain9
WTP8
Feas7
Moat3
Market7

Personal memory store that ingests anything (notes, emails, bookmarks, chats) and guarantees lossless raw retrieval alongside AI search, with a full export API so users never feel locked in

Every AI memory tool optimizes for impressive demos over faithful recall, and the first one to make raw retrieval a first-class feature wins the users who matter most

AppSumo ↗
vs Rewind AI, Mem.ai +4
Pain8
WTP7
Feas7
Moat3
Market7

A support intelligence layer that sits on top of Zendesk and similar tools to deduplicate threads, surface a single canonical conversation timeline per customer, and generate shareable read-only ticke

Companies are locked into Zendesk but hate it and a thin layer that fixes the worst pains without requiring migration is a classic wedge into replacing it later

Software Advice ↗
vs SupportLogic, Assembled +4
Pain7
WTP7
Feas6
Moat3
Market7

Vendor-agnostic server-side tracking audit tool that runs a live side-by-side event diff between GA4, GTM server, and raw hit logs then auto-generates a support escalation report with evidence

Every agency and e-commerce brand running server-side tracking is flying blind on discrepancies and has zero leverage with vendors who stonewall them

Capterra ↗
vs Avo Inspector, Segment Protocols / Data Quality — schema enforcement and event auditing across sources +4
Pain9
WTP9
Feas5
Moat3
Market6

AI bid writer for technical IT and data engineering tenders that drafts compliant proposal sections from a company capability library and past win documents

Government and enterprise technical tenders are won or lost on proposal quality yet most engineering firms write them ad hoc with no tooling

Upwork ↗
vs Loopio, AutogenAI +4
Pain7
WTP6
Feas6
Moat3
Market6

Middleware layer that sits on top of any DAM (Bynder, Brandfolder, Canto) and adds batch metadata editing, bulk operations, and real usage analytics the vendor refuses to build

Every DAM has the same missing features and a vendor that won't fix them, so one tool can sell to all of their frustrated power users

TrustRadius ↗
vs Widen Collective, Extensis Portfolio — batch operations and usage reporting natively +4
Pain8
WTP7
Feas7
Moat3
Market6

Retrospective customer service intelligence tool that ingests years of legacy ticket exports and surfaces agent-level and category-level trend breakdowns without requiring a live integration

Every CX team has gigabytes of historical ticket data they cannot analyze because their current tools only look forward, unlocking that history is an instant ROI story

Upwork ↗
vs Sentisum, Enterpret +4
Pain8
WTP7
Feas5
Moat3
Market6

A Retool connector that authenticates via AWS IAM Identity Center using OIDC and short-lived assumed roles, with a UI wizard that maps Retool workspaces to permission sets without touching long-term k

Enterprise security policy is breaking Retool AWS integrations and Retool has not shipped a fix, so the first mover captures a compliance-driven install base

Retool ↗
vs Retool's native AWS resource connector, Retool Self-Hosted on AWS with IAM Roles Anywhere +4
Pain8
WTP6
Feas5
Moat3
Market4

Job application copilot that auto-tailors resume and cover letter per posting and submits in bulk, with a dashboard tracking response rates to surface which positioning actually converts to interviews

Mass applying is already happening manually at scale and the only missing piece is closed-loop data on what messaging works, a feedback layer makes the tool self-improving and sticky

Upwork ↗
vs LazyApply, JobCopilot +4
Pain7
WTP7
Feas8
Moat1
Market8

Consumer software license escrow and dispute layer that holds activation keys in trust and automates seat reassignment with vendor SLA enforcement built in

Digital license abuse is a known dirty secret of software resellers and no one has built a neutral trust layer that actually protects the buyer

Sitejabber ↗ 🔁 cross-validated
vs Iron Mountain, Escode +4
Pain8
WTP8
Feas0
Moat3
Market5

Transactional contact form backend with built-in spam classification explainability that shows site owners exactly why Gmail flagged a submission and provides one-click remediation for SPF, DKIM, and

Every WordPress or Squarespace site owner has hit this exact silent failure and has no idea why or how to fix it

WordPress ↗
vs Formspree, Web3Forms +4
Pain8
WTP4
Feas8
Moat3
Market6

Pre-built n8n node library for ConnectWise Manage with opinionated workflow templates for the top ten MSP automation patterns covering ticket triage, escalation, and billing triggers out of the box

MSPs are already automating in n8n and paying consultants to rebuild the same ConnectWise connectors from scratch every engagement

n8n ↗
vs n8n Community Nodes, Rewst +4
Pain8
WTP4
Feas6
Moat3
Market5

Government services platform with completed forms and support

“I was charged $85, spent ages filling out the online form to renew my passport, and ended up with a link to a blank form that was basically what I had spent a s…”

Trustpilot ↗
Pain9
WTP7
Feas4

Post-sale support platform for hardware installation help

“The dimensions of the exhaust vent on the back of the unit appear to be fairly unique, but I can't get anyone at the company to confirm the dimensions or p…”

Trustpilot ↗
Pain8
WTP8
Feas6

.htaccess validation and rollback system

“Replies: 2 I think that the issue is related to the problem I had in the past: https://wordpress.org/support/topic/404-from-htaccess-again-with-acme-challenge-s…”

WordPress ↗
Pain9
WTP5
Feas5

Travel data scraper for flight and hotel pricing

“Fiverr freelancer will provide Data Scraping services and scrape travel related data, air tickets, hotels using python including Sources scraped within 1 day”

Fiverr ↗
Pain8
WTP6
Feas5

AI workspace router to commercial LLM providers

“Add Codex, XAI, Claude, etc I would love to use this software but don't have a good enough computer to run local models. Paying for API can be expensive, adding…”

GitHub ↗
Pain6
WTP0
Feas7

Budget tracking app with reliable data persistence

“Confusing, no instructions, budget set 3 times and I lose some entries when I close and reopen. Good luck getting any help from chat or email support.”

App Store ↗
Pain7
WTP4
Feas0

Backup entry-code delivery system for hospitality platforms

“You rely 100% on receiving a digital entry code. Because Agoda’s system malfunctioned, no entry code was ever generated, meaning there was literally no way to e…”

Trustpilot ↗
Pain9
WTP8
Feas8

AI model comparison tool that audits provider claims

“Trae's "Claude 4" lacks the standardized tools and capabilities that actual Claude Sonnet 4 provides. This isn't a minor version discrepancy…”

Trustpilot ↗
Pain8
WTP8
Feas6

Document editor with tabs and split-screen

“The latest problem in their updates removed my ability to have already open Docs in Goodnotes, and to bring up the display of all my open docs at the bottom of …”

App Store ↗
Pain9
WTP7
Feas7

Premium SaaS support with live chat and SLAs

“The biggest disappointment for me has been the customer support. Whenever I run into an issue, it's nearly impossible to get help from a real person. Most …”

Trustpilot ↗
Pain8
WTP8
Feas6

Streaming app with transparent tier limits

“Absolutely ridiculous app. First, it isn’t set up properly for all streaming devices. Can’t log in or even find a way to remove the damn porn streamers off the …”

Trustpilot ↗
Pain8
WTP7
Feas4

Test notification delivery verification tool

“I Paid to be sent test cancellation notifications that are ALWAYS non existent. Yes I’ve done everything the App asked set browsers etc..does nothing.Every sing…”

Trustpilot ↗
Pain8
WTP6
Feas0

Self-service SaaS subscription management dashboard

“They call it a "progressive web app" but it's just a web page. And the pages don't load. Then after 1 day I realize you can't manage yo…”

Trustpilot ↗
Pain7
WTP8
Feas0

Document capture tool with preview and attempt limits

“It tells you to make sure the document photo is not blurry, not in shadow, not in glare, etc but gives you absolutely zero control of when it actually takes the…”

Trustpilot ↗
Pain9
WTP8
Feas7

Email compliance system with legal unsubscribe and preferences

“So I'm getting emails I do not want with no way to stop them. The emails are coming to a Work address. It's not appropriate. In my state, it is illega…”

Trustpilot ↗
Pain8
WTP9
Feas7

Data validation and deduplication tool for spreadsheets and databases

“Remote Data Entry Specialist - Assistant Administrator Work Mode: Remote We are seeking a Remote Data Entry Specialist - Assistant Administrator to support data…”

RemoteOK ↗
Pain8
WTP6
Feas7

Document intake and indexing system with OCR and metadata tagging

“Dedicated to delivering exceptional service and maintaining organized business operations, our company is seeking a detail-oriented Administrative Data Entry Fi…”

RemoteOK ↗
Pain8
WTP6
Feas7

Document intake and filing automation with OCR and indexing

“We are actively recruiting a dependable and focused Remote File Clerk who will be responsible for maintaining continuous updates to our company's databases. In …”

RemoteOK ↗
Pain8
WTP6
Feas7

Upsell platform with intuitive builder and automation

“Not even a 1 star review for them!!!!! Staffs are going away when i question them and not able to answer it. This app is a nightmare. Completely confusing inter…”

Shopify Apps ↗
Pain9
WTP8
Feas6

Uninstall tool that removes survey software and restores permissions

“I'm about ready to put in a complaint with the BBB because I have been trying to remove it for 2 years and it has altered the permissions on my computer. E…”

Trustpilot ↗
Pain9
WTP8
Feas5

Medical data entry and record validation with quality assurance checks

“About the Role Argus Medical Management, LLC is seeking a detail-oriented  Data Entry Typist to support our administrative operations by entering, reviewing, …”

RemoteOK ↗
Pain8
WTP6
Feas7

Website and app blocker with emergency uninstall

“As I can’t uninstall the program, I’ve been unable to use my Mac for over a week. Unfortunately, the support team has not responded to my inquiries. I am very d…”

Trustpilot ↗
Pain9
WTP8
Feas4

Service dispatch tracker with real-time customer communication

“Called CAA for a boost after leaving car on vacation. Automated system said wait 66 minutes. Then got several texts updating ETA. Texts stopped. No one showed u…”

Trustpilot ↗
Pain8
WTP8
Feas6

Time-tracking tool with free core features and transparent roadmap

“It's always terrible when companies revoke free features in the hopes of twisting the arms of their users, and I'm especially disappointed that a serv…”

Trustpilot ↗
Pain7
WTP8
Feas8

Automated data entry and record validation across spreadsheets and databases

“Remote Data Entry Specialist - Assistant Administrator Work Mode: Remote We are seeking a Remote Data Entry Specialist - Assistant Administrator to support data…”

RemoteOK ↗
vs Zapier, Parseur +3
Pain8
WTP6
Feas8

Uptime monitoring with proactive outage alerts

“The app has stopped working for more than 17 days and no updates from developers. I tried to get in touch with multiple emails but still no reply or fix.”

Shopify Apps ↗
Pain9
WTP7
Feas7

Intelligent document filing, naming, and compliance tracking system.

“As a Remote File Clerk, you’ll keep digital and scanned records accurate, organized, searchable, and compliant. You’ll support multiple teams by receiving d…”

RemoteOK ↗
Pain8
WTP5
Feas7

Document intake and filing system with OCR and compliance audit trail

“As a Remote File Clerk, you’ll keep digital and scanned records accurate, organized, searchable, and compliant. You’ll support multiple teams by receiving d…”

RemoteOK ↗
Pain8
WTP7
Feas7

Sports team management app with mobile parity

“Coaches can't create schedules from desktop computers. Admins can't use the app to do anything; they have to use a desktop computer for every task. I …”

Trustpilot ↗
Pain8
WTP8
Feas0

Offline password manager with autofill and MFA

“Even worse, increasingly so you will have to manually copy the credentials from Dashlane and paste them into the logon fields for any site. 3) MFA. This is all …”

Trustpilot ↗
Pain8
WTP8
Feas0

Data entry and record management automation for databases

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
Pain7
WTP6
Feas8

Email preference manager for GDPR compliance

“Spam hell! NEVER EVER release your email to this company, because they will spam you endlessly with emails, and there is no way to unsubscribe (I never subscrib…”

Trustpilot ↗
Pain7
WTP6
Feas7

Health device platform with offline functionality

“Once your apple phone updates the app disappears and cannot be replaced. Qardio appears to be bankrupt and out of business and the support page at Qardio.com ha…”

Trustpilot ↗
Pain9
WTP7
Feas5

Diagnostic tool with multi-format export for scan results

“I am extremely disappointed with the export function on this device. It completely ruins the user experience. Seriously, how hard can it be to implement somethi…”

Trustpilot ↗
Pain7
WTP6
Feas7

Document intake, indexing, and file organization automation platform.

“Dedicated to delivering exceptional service and maintaining organized business operations, our company is seeking a detail-oriented Administrative Data Entry Fi…”

RemoteOK ↗
Pain7
WTP5
Feas7

Media streaming app with crash recovery

“Response: The developers response to breaking every single component of it is to flag legitimate , fair critiques as spam to have some removed and to reply to r…”

Trustpilot ↗
Pain8
WTP5
Feas6

Lightweight image editor replacing GIMP with better UX

“The app freezes up. Hot keys don't always pull up the wanted routine. Saving your file brings up a screen that covers up the normal folders screen. You the…”

Trustpilot ↗
Pain8
WTP6
Feas6

Customer service escalation platform with agent routing

“The chatbot is unhelpful, there is no way to contact a human, and the phone number listed on the UK website connects to Germany. I returned my parcel on 11 June…”

Trustpilot ↗
Pain7
WTP7
Feas7

Automated IT offboarding platform for cloud services and SaaS

“Who We Are Pixel Machinery is a Boston-based technology consultancy that helps organizations build efficient, flexible, and scalable IT ecosystems. We believe I…”

RemoteOK ↗
Pain8
WTP7
Feas6

IPTV player with free VOD and TV shows

“But take note, if you have vod and tv shows from you iptv provider, they wont work. There is no mention of that anywhere on their site or in google play. So you…”

Trustpilot ↗
Pain8
WTP8
Feas4

File sync tool with reliable mobile uploads and retries

“Really disappointed with this app. I bought the yearly plan thinking it would make file transfers easier, but it has mostly been a headache. Uploads from my pho…”

Trustpilot ↗
Pain7
WTP6
Feas5

Document intake system with auto-classification and audit trails

“As a Remote File Clerk, you’ll keep digital and scanned records accurate, organized, searchable, and compliant. You’ll support multiple teams by receiving d…”

RemoteOK ↗
Pain8
WTP6
Feas6

Compliance audit and appeal platform for SaaS

“When I asked for evidence, they refused to provide any, admitting they "do not log that information" and that sharing it "would allow bad actors …”

Trustpilot ↗
Pain8
WTP6
Feas4

Automated data entry, file organization, and record maintenance system

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
Pain7
WTP5
Feas8

Keybind manager for browser extensions

“I love the concept of this Extension, first and foremost, thanks for developing it. For some reason custom keybinds don't work for me though. Upon installi…”

Chrome Web Store ↗
Pain7
WTP6
Feas8

Automated data entry and spreadsheet updater from multiple sources

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
Pain7
WTP5
Feas6

HAR file scrubber that removes sensitive data before support sharing

“ Hey everyone, I was debugging a chaotic issue with a SaaS provider today and they asked for a HAR file. I exported it from Chrome, but before sendi…”

Reddit ↗
Pain7
WTP7
Feas0

Low-code data entry and record maintenance platform for SMBs

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
Pain7
WTP5
Feas8

Cloud note-taking app with sync integrity and rollback

“I’ve been a Notability user since day one — recommending it to family, friends, and coworkers without hesitation. That loyalty makes what I’m about to say even …”

App Store ↗
Pain9
WTP7
Feas4

Fast project management tool with stable high-volume performance

“Basecamp 5 sucks so bad. My crew is in the midst of our busiest season and biggest event of the year, and we have resorted to PEN AND PAPER because this app, wh…”

Google Play ↗
Pain9
WTP7
Feas0

Automated data entry and spreadsheet management tool

“Actively seeking a Remote Administrative Assistant to support daily operations by managing essential administrative tasks and maintaining well-organized systems…”

RemoteOK ↗
Pain7
WTP5
Feas7

Stream response handler plugin for HTTP and OpenAI nodes

“Support for Stream in HTTP Request node and OpenAI node”

Forum ↗
Pain7
WTP4
Feas6

Mobile help desk ticket management app

“I used this app extensively to address emails in the support portal. When HubSpot encouraged me to move to the Help Desk, I did so, but the app barely supports…”

App Store ↗
Pain8
WTP5
Feas7

Tool converting CLAUDE.md to AGENTS.md format

“Codex, Amp, Cursor, and others are starting to standardize around AGENTS.md (https://agents.md/) — a unified Markdown file that coding agents can use to underst…”

GitHub ↗
Pain6
WTP0
Feas7

Diagram editor that exports to Mermaid

“[declined by jgraph/drawio: closed as not planned] Would love to be able to graphically draw and then export to mermaid. https://mermaidjs.github.io/ Versio…”

Declined feature ↗ 🔁 cross-validated
Pain6
WTP0
Feas8

AI quality assurance layer with human escalation

“The app is not user friendly or helpful. I was very disappointed in the app’s responses. I signed up for 3 months and was so frustrated that I sent a email to g…”

Trustpilot ↗
Pain7
WTP7
Feas6

Mobile VPN with stable connections

“Подключение происходит 1 раз из 100 попыток, на 5-7 минут даже в платной версии. Не работает с мобильными операторами вообще, только при подключении к домашнему…”

App Store ↗
Pain9
WTP5
Feas0

Native iOS calendar app with scheduling links

“That’s a big miss. Have Apple devices & it’s no longer supporting iOS Calendar. I discovered there are many other better and cheaper (even free) options out the…”

App Store ↗
Pain7
WTP7
Feas0

Data entry automation with OCR and validation

“Description We are seeking a detail-oriented and highly organized Remote Data Entry Clerk to join our dynamic team. This position is ideal for individuals who e…”

RemoteOK ↗
Pain7
WTP6
Feas7

Remote support scheduler with mobile time-picker

“When using the app for the first time, my use case was to schedule my first session. I couldn’t actually do so, as the time zone would not change to what I wo…”

App Store ↗
Pain8
WTP5
Feas0

AI copilot for Amazon Seller Support case drafting and tracking

“Hi sellers! I've been selling on Amazon for a few years and I’m trying to validate something before I build it.Seller Support has been one of the biggest t…”

Amazon Seller ↗
Pain7
WTP5
Feas0

Multi-channel support ticketing with SLA guarantees

“No reply to my messages over the web site. Cannot pass answering machine. There is no way to get in contact.”

Trustpilot ↗
Pain8
WTP6
Feas0

Unlimited-OCR native Apple Silicon inference support

“I would like to request support for deployment on macOS and Apple Silicon (M1/M2/M3/M4 chips). Currently, the model requires NVIDIA GPUs with CUDA, which limits…”

GitHub ↗
Pain6
WTP0
Feas6

Mobile task manager with markdown support

“So buggy! 1) Lost SO many notes - Needs autosave - It uses a confusing save checkmark (but also a different checkmark for complete) 2) editing list titles is im…”

Google Play ↗
Pain8
WTP5
Feas0

Data validation and cross-system sync platform

“Remote Data Entry Specialist - Assistant Administrator Work Mode: Remote We are seeking a Remote Data Entry Specialist - Assistant Administrator to support data…”

RemoteOK ↗
Pain7
WTP5
Feas6

Cross-platform VPN client for all devices

“Very nice if you only want to use it for iOS or android only. Not recommended for macOS”

App Store ↗
Pain7
WTP5
Feas5

Remote support with limited access and transparency

“He was here over 3 hours, putting monitors, changing the systems on my tvs that are on the walls, and doing lots of re wiring. Then 'Joe', who was on …”

Trustpilot ↗
Pain7
WTP6
Feas6

AI content detection tool

“The user experience was often described as frustrating and useless, with the tool struggling to differentiate between good grammar and AI writing. Some people a…”

Trustpilot ↗
Pain8
WTP6
Feas4

Slack-to-Asana form submission bridge

“Hi everyone, I’m looking for a way to use native integrations to streamline how we move support requests from Slack to Asana. My Goal: I want to start a request…”

Asana ↗
Pain7
WTP4
Feas7

Reporting and analytics layer for ATS platforms

“The reporting features are not user-friendly and often fail to meet specific organizational needs. ... Users often experience delays and frustration with Jobvit…”

Software Advice ↗
Pain7
WTP6
Feas5

Async/await wrapper library for botocore AWS SDK

“This is a tracking issue for the feature request of supporting asyncio in botocore, originally asked about here: https://github.com/boto/botocore/issues/452 …”

GitHub ↗
Pain6
WTP0
Feas4

E-signature platform with two-factor authentication and flexible documents

“Wish they could add two factor authentic... See more ... Lacks a lot of useful options you can find on competitors websites. When uploading a doc other than pdf…”

Trustpilot ↗
Pain7
WTP6
Feas5

Genealogy desktop app with modern UI and Mac support

“Positive sentiments often revolve ... express frustration with the recent version 8, citing numerous glitches, a cumbersome interface, and inadequate customer s…”

Sitejabber ↗
Pain7
WTP6
Feas6

VTT voice chat extension with improved audio routing

“I was only able to successfully add and change the damage type by either running in incognito mode or removing/disabling the AboveVTT extension. ... I am trying…”

Chrome Web Store ↗
Pain7
WTP5
Feas6

Video downloader for social media platforms

“It never works with Facebook or Instagram and some more websites, even though lots of tutorials suggest this software. When, in rare cases, it does download the…”

Trustpilot ↗
Pain7
WTP6
Feas0

WebView2 Runtime deployment plugin for Intune

“This means applications that want to leverage the new WebView2 controls, such as the upcoming new version of Take a Test, are unable to until WebView2 Runtime i…”

Microsoft Tech Community ↗
Pain7
WTP4
Feas5

VS Code extension for multi-window projects

“[declined by microsoft/vscode: closed as not planned] Currently VS Code prevents opening a folder more than once which makes it impossible to work on a project …”

Declined feature ↗
Pain6
WTP0
Feas5

Micro-task platform with fast, transparent payouts

“I cashed out twice and still waiting on my cash to hit PayPal! I emailed them but they won’t respond to me this is annoying! It already take hours to reach $5!!…”

App Store ↗
Pain7
WTP4
Feas0

Customer service analytics platform for support data

“I'm looking for an experienced ... service quality. What you'll do: • Collect and interpret customer service data to identify recurring issues, prefer…”

PeoplePerHour ↗
Pain7
WTP6
Feas0

Call routing with business hours scheduling

“I do wish they'd add something for hours of operation. So if I close at 5PM, it will just go straight to voicemail instead of ringing the phone line.Read l…”

AppSumo ↗
Pain7
WTP5
Feas6

No-code web scraper with login and CSV export

“Fiverr freelancer will provide Data Processing services and scrape data from any website or directory with or without login including Sources mined/scraped with…”

Fiverr ↗
Pain7
WTP5
Feas6

React Gantt chart library with drag-and-drop

“# Action Requested: User Survey 📢 We want to understand your use cases better, so we're collecting your requirements for our Gantt Charts in a mini-survey. Pl…”

GitHub ↗
Pain6
WTP2
Feas7

n8n send-and-wait for all notification channels

“The idea is: Adding more “send and wait” integrations. I would like to use “send and wait” in a self hosted app, so I way to set this up would be great! As ther…”

n8n ↗
Pain7
WTP4
Feas5

Curated survey platform with community vetting

“Doesnt even allow you to report sketchy and problematic links or pages and instead support them”

App Store ↗
Pain7
WTP4
Feas0

Email review request tool with reliable uptime

“I had this app as the free version for a long time and it worked great. App stopped working. It no longer had a free version. No emails, no contact, and no resp…”

Shopify Apps ↗
Pain7
WTP4
Feas7

Automated reservation and scheduling system

“About Us We are a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logist…”

RemoteOK ↗
Pain7
WTP6
Feas0

Stable mental health app with responsive support

“Fun features keep getting added while the app isn't stable enough as it is. Customer support used to be so friendly and sweet but for the past year or long…”

Trustpilot ↗
Pain7
WTP6
Feas5

Mobile scheduling app with live support

“Struggling to reestablish the calendar functionality due to the lack of user-friendly options. Instead of providing useful assistance, it keeps presenting irrel…”

App Store ↗
Pain7
WTP5
Feas0

Event tracking and visualization platform

“thanks @abadesi for starting this! love it <3 We are product folks who built products for years, and we are just too frustrated with . the current pain of im…”

Product Hunt ↗
Pain6
WTP2
Feas6

BACnet protocol connector for building automation systems

“Hi, Will there be future or is there now support for BACnet protocol? Protocol has two flavors, Can be a BACNet/IP or can be RS485 Serial. This protocol is wi…”

Forum ↗
Pain7
WTP4
Feas4

PPMO dashboard integrating Jira, Power BI, SharePoint.

“Project Manager at COSMOTE GLOBAL SOLUTIONS NV We are looking for a highly skilled and motivated Project Manager to join our team. The successful candidate will…”

RemoteOK ↗
vs Microsoft Project for the Web, Planview Enterprise One +4
Pain7
WTP5
Feas7
Moat3
Market7

Data entry automation with OCR and validation rules

“Job Description About the Role Argus Medical Management, LLC is seeking a detail-oriented Data Entry Typist to support our administrative operations by ente…”

RemoteOK ↗
vs ABBYY FlexiCapture / Vantage, Nanonets +4
Pain8
WTP6
Feas7
Moat2
Market9

Customer support ticketing system with real human response guarantees

“... the app. I've been emailing them I only recieving Automatic response. Nobody can... See more. Useful. Share. LK. Lucie Kundra. Updated Oct 6, 2025. Rated 2 …”

Trustpilot ↗
vs Zendesk, Freshdesk +4
Pain7
WTP6
Feas7
Moat2
Market9

Data entry and record verification automation across multiple systems

“Remote Data Entry Specialist - Assistant Administrator Work Mode: Remote We are seeking a Remote Data Entry Specialist - Assistant Administrator to support data…”

RemoteOK ↗
vs UiPath, Automation Anywhere +4
Pain7
WTP6
Feas7
Moat2
Market9

Automated data entry and spreadsheet maintenance from source systems

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
vs Zapier, Microsoft Power Automate +4
Pain7
WTP5
Feas7
Moat2
Market9

Data validation and file organization system for operations teams

“Actively seeking a Remote Administrative Assistant to support daily operations by managing essential administrative tasks and maintaining well-organized systems…”

RemoteOK ↗
vs Great Expectations, Talend Data Quality +4
Pain7
WTP5
Feas7
Moat3
Market6

Cost modeling and financial projection builder for staffing

“Project Overview This engagement will support the development of a cost-effectiveness modeling tool for a ... GTM Specialist for AI Staffing FirmHourly‐ Posted …”

Upwork ↗
vs Anaplan, Planful +4
Pain7
WTP6
Feas5
Moat3
Market6

Document intake and indexing automation with metadata extraction

“Dedicated to delivering exceptional service and maintaining organized business operations, our company is seeking a detail-oriented Administrative Data Entry Fi…”

RemoteOK ↗
vs OpenText Capture / Intelligent Document Processing, Tungsten Automation +4
Pain8
WTP7
Feas8
Moat2
Market8

Webauthn passkey and security key authentication for web apps

“Support Webauthn authentication in the frontend. This will allow use of hardware security keys as well as passkeys. Ideally this should be offered as an alterna…”

Forum ↗
vs Auth0, Hanko — open-source passkey-first authentication service +4
Pain7
WTP5
Feas7
Moat2
Market8

Operational compliance and data quality tracking dashboard with alerts.

“Fully Remote Part-time (3 days p/week) September start About the Role We're looking for a Business Operations Associate to help keep Obelisk running smoothly as…”

RemoteOK ↗
vs Monte Carlo Data, Acceldata +4
Pain7
WTP6
Feas7
Moat2
Market8

Spreadsheet and database maintenance automation with data validation

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
vs Airtable, Microsoft Excel +4
Pain7
WTP6
Feas7
Moat2
Market8

Webhook-to-app connector builder for unsupported integrations

“I would like to connect the app which zapier doesn't support by default, I gone through the tutorial and able to understand it can be achieve via webhooks.”

Zapier ↗
vs Zapier, Make +4
Pain7
WTP4
Feas7
Moat2
Market8

Insurance claims workflow automation and JobNimbus integration platform

“2 days ago — Automate my workflows Planning, integration, AI agents and more · Handle ... Insurance Claims Processing Administrative Support JobNimbus ... Read …”

Upwork ↗
vs JobNimbus, AccuClaim / Xactimate +4
Pain7
WTP7
Feas6
Moat3
Market5

Drive sharing policy enforcer and audit tool for Workspace

“Google Workspace Administrator — Drive Sharing Policy & Ongoing Support We are a nonprofit organization running Google Workspace (Nonprofit edition) and ...”

Upwork ↗
vs Google Workspace Admin Console, Spinbackup +4
Pain7
WTP6
Feas8
Moat2
Market7

Athena EMR automation for patient intake, benefits verification, and scheduling

“Overview Snapscale is seeking a highly skilled Healthcare Virtual Assistant to support day-to-day U.S. clinic operations in a remote setup and ensure a seamless…”

RemoteOK ↗
vs Kyruus Health, Relatient +4
Pain8
WTP8
Feas6
Moat2
Market7

Dating app with deeper profiles and transparent pricing

“The app's user experience was widely criticized for repetitive profiles and offering little value for the high subscription costs. Some people were ... Read mor…”

Trustpilot ↗
vs OkCupid, Hinge +4
Pain7
WTP6
Feas7
Moat1
Market9

Automated data entry and record maintenance system.

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
vs UiPath, ABBYY FlexiCapture +4
Pain7
WTP6
Feas8
Moat1
Market9

Data entry automation and record management system

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
vs UiPath, Automation Anywhere +4
Pain7
WTP6
Feas8
Moat1
Market9

Automated data entry, spreadsheet updates, and file organization tool.

“Our fast-growing company is seeking a dedicated Entry-Level Administrative Assistant to support the smooth operation of our daily business activities. In this r…”

RemoteOK ↗
vs Zapier, Microsoft Power Automate +4
Pain7
WTP6
Feas8
Moat1
Market9

Zapier connector for Notion rollup field values

“Mar 26, 2026 — Hi everyone,I’m facing a limitation with Zapier and Notion rollup fields. As far as I understand, Zapier doesn’t properly support rollup properti…”

Zapier ↗
vs Zapier, Make.com +4
Pain8
WTP4
Feas5
Moat3
Market4

WordPress plugin unlock dashboard for multisite Wordfence lockouts

“Replies: 0 On a multi-site installation, one of the admin users was suddenly locked out yesterday with a 503 error after having been successfully logged in earl…”

WordPress ↗
vs Wordfence itself, Wordfence Central +4
Pain8
WTP4
Feas6
Moat3
Market4

Sync BCBA session data from CentralReach to Google Sheets automatically.

“Job Title: CentralReach Administrative Assistant Job Overview We are looking for a detail-oriented CentralReach Administrative Assistant to support our behavior…”

RemoteOK ↗
vs Zapier, Make +4
Pain7
WTP6
Feas6
Moat3
Market4

Cache invalidation orchestrator for LiteSpeed and QUIC Cloud

“Replies: 2 Hi Support! I am experiencing an issue after connecting my WordPress website to QUIC.cloud. When QUIC.cloud CDN is enabled and the website is connect…”

WordPress ↗
vs LiteSpeed Cache for WordPress, QUIC.cloud CDN — native cache purge API integrated directly into the LiteSpeed Cache plugin +4
Pain8
WTP4
Feas5
Moat3
Market4

Automated document intake, indexing, and filing system.

“Dedicated to delivering exceptional service and maintaining organized business operations, our company is seeking a detail-oriented Administrative Data Entry Fi…”

RemoteOK ↗
vs Microsoft SharePoint, DocuWare +4
Pain8
WTP7
Feas9
Moat1
Market8

Automated patient scheduling system with calendar sync and reminders.

“1, foreach: errors()" style="display: none;"> Post Patient Scheduler (Remote) Job Category : Administrative/Support Requisition Number : PATIE002005 Apply now P…”

RemoteOK ↗
vs Kareo, Phreesia +4
Pain7
WTP5
Feas7
Moat1
Market8

AI chatbot integration plugin for Discourse community support

“Hi everyone, We’re exploring ways to improve the user support experience in our Discourse instance and wanted to understand whether Discourse provides any buil…”

Forum ↗
vs Discourse AI, Intercom +4
Pain7
WTP4
Feas6
Moat2
Market5

Mobile app stability wrapper for SMS-based authentication flows

“The process seems quite straight forward yet it doesn't work. The app shuts down when exiting to get sms confirmation c... See more. Useful 6. Share. VM. Read m…”

Trustpilot ↗
vs Twilio Verify, Auth0 / Okta +4
Pain8
WTP6
Feas6
Moat1
Market6

Hunter Hydrawise integration for Home Assistant smart home

“I would love to see Hunter’s Hydrawise API integrated into Home Assistant. Vendor API Documentation [PDF]: https://support.hydrawise.com/hc/en-us/article_attac…”

Forum ↗
vs Home Assistant, Hydrawise native app +4
Pain7
WTP4
Feas7
Moat1
Market3